Retail Channel Account Manager (consumer products) at Kaspersky Lab

The role purpose is to ensure that the tangible business within assigned territory (East Africa) is in line with the Companies strategies and to meet the set Sales Targets assigned for the territory. The role is supposed to keep the relationship with customers and partners and manage the P&L of the retail (B2C tangible) channel.

Full-time job, office based in Nairobi.

Main responsibilities:

• Ensure business and marketing plans are briefed and implemented for key partners;
• Appointing Key B2C partners and developing them to meet partners program requirement;
• Proactive management of business plans in line with key objectives;
• Arranging regular B2C partners communication to develop the business forward, discussing plans, stock, and activities to generate revenue
• Advise partners on how and where to grow business and actually assist them
• Measurement and management of KPI’s for accounts and ensure they are achieved
• To ensure that all agreements which include Distribution agreements, amendments and NR Agreements are up to date;
• Work in conjunction with marketing resource also aligned to top key retail accounts
• Drive through campaigns to execution and completion
• Continuous measurement of ROI and revenue versus target objectives for campaigns
• Prepare and deliver weekly reports to support management decisions
• Gather and record timely sales forecasts, including new business and renewals
• Develop and maintain strong working relationships both with the customer and internal colleagues
  Convey customer requirements to Product Management teams on the regular basis;
• To ensure a smooth flow of process involved with the Consumer Products launch in the region that includes, layout checks, communications with the HQ product marketing team, and price corrections, etc. are done accordingly.
• To carry out constant competitor analysis and work on Channel and Sales Incentive promotions in order to compete with competition.
• Monthly based sales report collection and special promotion sales tracking and checking as part of Reporting requirements.

KPIs: Meeting Sales and Marketing Budget;

Qualification Requirements:

• Master Degree in Marketing, Management, Business Administration or equivalent;
• 3 - 5 years experience in Retail Management at the Vendor / Distributor level in the IT Industry.
• Proven track record of achievement against quota;
• English: fluent

Must have's

• In-depth/ specific understanding of theories and practices in Consumer Channel Sales Management
• In-depth / specific understanding of the Retail Industry for the territory
• Understanding of the IT Industry for the territory
• Understanding of the IT Security Software Industry for the territory

Personal Skills

• Leadership Skills,
• Good Communicator
• Strong Presentation skills
• Analytical
• Team Player
• Relationship Management
• Result Driven