Head of Operations & Supply Chain at Crystal Recruit

Our Client is looking for a self-driven and experienced Head of Operations & Supply Chain to join their leadership team. The individual will be responsible for scaling the client’s supply chain and distribution to reach millions of customers. He/she should have the ability to direct and grow the client’s operations team and systems toward this goal.

Responsibilities

Lead and grow a world-class distribution operation

• Turn a distribution operation that reaches hundreds of thousands of customers into one that reaches millions
• Develop and implement a hub-and-spoke distribution model which delivers the quality and reliability of our retail customers’ dreams
• Grow and streamline our existing nationwide delivery service which serves hundreds of small businesses
• Oversee an increasingly sophisticated warehousing system and ensure seamless operations as our SKUs grow

Expand our client’s international supply chain

• Master a sourcing operation that spans dozens of suppliers in 14 countries
• Continuously scour the globe for higher quality and more affordable materials, enabling us to build the products of our customers’ dreams
• Coordinate our clients sourcing teams in Kenya and Mauritius in ensuring an efficient flow of goods to where they are needed
• Select the best vendors from across the world and guarantee quality of the goods they supply

Develop and lead a high performing team

• Invest in coaching and development of your team, taking advantage of opportunities to grow team members’ responsibilities
• Maintain a high-performance culture, setting ambitious targets and rewarding outstanding accomplishment

Implement and manage systems to effectively tackle increasingly complex work

• Find opportunities to develop and improve systems, delegate responsibilities to enable your team to handle more work with increasing complexity
• Identify and utilize key control points, allowing you to maintain quality and accuracy of the growing activities within your area of responsibility

Qualifications

• Must have at least 5 years’ experience managing individuals across different functional areas.
• Bachelors degree in a related field.
• Experience developing and implementing management systems within an organization, and value the structure and predictability they bring.
• Have a proven track record of motivating and developing your direct reports.
• key internal and external relationships management skills
• Should be eager to take responsibility for a key team within a company and find the prospect of driving its rapid growth while improving results extremely motivating.
• Must possess a strong analytical toolkit and frequently apply quantitative analysis to decision-making.
• Strong leadership skills
• Problem solving skills