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  • Posted: Jul 15, 2019
    Deadline: Jul 19, 2019
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    Colnet Limited, incorporated in 1996, is a leading provider of cleaning and hospitality, waste management, sanitary services, fumigation and pest control services in Kenya. We partner with our residential, commercial and industrial customers and the communities we serve to provide top-notch services by giving our clients the highest quality services through competent staff, utilizing flexibility and incentives which reinforce quality and efficiency.
    Read more about this company

     

    Front Office Representative

    Job Details

    We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.

    The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

    The goal is to make guests and visitors feel comfortable and valued.

    Responsibilities

    • Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
    • Greet and welcome guests
    • Answer questions and address complaints
    • Answer all incoming calls and redirect them or keep messages
    • Receive letters, packages etc. and distribute them
    • Prepare outgoing mail by drafting correspondence, securing parcels etc.
    • Check, sort and forward emails
    • Monitor office supplies and place orders when necessary
    • Keep updated records and files
    • Monitor office expenses and costs
    • Take up other duties as assigned (travel arrangements, schedules etc.)

    Qualifications

    • Proven experience as front desk representative, agent or relevant position
    • Diploma or Degree in front office or Business related field.
    • Familiarity with office machines.
    • Knowledge of office management and basic bookkeeping
    • Proficient in English (oral and written)
    • Excellent knowledge of MS Office (especially Excel and Word)
    • Strong communication and people skills
    • Good organizational and multi-tasking abilities
    • Problem-solving skills
    • Customer service orientation

    Method of Application

    If qualified, send your CV to hresource@colnet.co.ke by COB (Friday) 19/07/2019. kindly indicate your previous and expected salary. Only shortlisted candidates will be contacted.

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