Communication Officer at St Francis Community Hospital

Reporting to the Chief Executive Officer, the job holder will create and implement approved communications strategies and policies to ensure effective communication with the employees, community, government, partners and the public in general. She/he will be responsible for public relation aspects within the institution and should Build and sustain Hospital reputation in quality, reliability and customer satisfaction.

Responsibilities

• Assist in managing the hospital brand and reputation.
• Responsible for all internal communication at St.Francis Community Hospital.
• Come up with creative ideas on content for our website and marketing sites.
• Ensure all communication is consistent with the Hospital’s branding guidelines.
• Provide technical support for all communication matters, coordinate development of communication strategy and deliver communication objectives throughout the Hospital.
• Be responsible for the Hospital’s photo library.
• Provide in-house public relations and marketing for St.Francis Community Hospital.
• Facilitate CME’s on effective communication, Public relation and customer service.
• Responsible for the hospital communication infrastructure and equipment.
• Ensure the communication unit maintains a Resource Center with medical research and other material relevant to the Hospital’s work to facilitate research and dissemination.

Qualifications                            

• Degree in communication, journalism or public relation from a recognized University
• Three years relevant experience in Communications, Media or Public Relations.
• A Diploma or Certificate in International Relations will be an added advantage.
• Excellent written and verbal communication (in both English and Kiswahili) and social media skills.
• Desire to serve people.
• Able to deal with a diversity of people of different cultures and able to build bridges.
• A committed Christian.
• Good organizing, planning, problem solving and creative thinking skills.
• Provide shadowing supervision for the unit communication champions.
• Computer literate with hands on experience on internet, HMIS, MS Office and media publication software.
• Must be a team player.