Quality Assurance Manager at Crystal Recruit

Job Description

Objectives

• The QA Manager will work to improve efficiency and profitability by reducing waste.
• He /She will liaise with other managers and team members to ensure that the set processes (procedures), policies and other methods applied are functioning properly.
• The manager will advise on changes and how to implement them and provide training, tools and techniques to enable others to achieve quality standards.

 Responsibilities

• Reviewing internal and customer requirements and making sure they are met using the correct process control tools.
• Approve incoming materials by confirming specifications, conducting a visual and measurement test, and rejecting and returning unacceptable materials in liaison with the procurement team.
• Inspect materials, products or equipment to detect defects or malfunctions.
• Approve in-process production by confirming required specifications, conducting visual and measurement tests, and communicating the required adjustments to the production supervisor
• Approve all finished products by confirming specifications and conducting required tests in liaison with online quality controllers.
• Guiding the rework (reprint) process and ensuring that the correct procedures are followed up to the destruction and disposal of the waste.
• Document and update inspection results by completing reports and logs
• Keep measurement equipment operating by following operating instructions and calling for repairs including but not limited to calibration.
• In liaison with the sales team, monitor customer satisfaction, complaints and devising means for addressing the same.
• Maintain safe work environment by following standards and procedures and complying with legal regulations in Quality Control Department.
• Conduct QC training in laboratory and process equipment operations or work and safety procedures, and assign employee training to experienced workers. This includes toolbox talks.
• Attend production-planning meetings to update other departments on Quality Requirements.
• Read and analyze charts, job orders, production schedules and other records to determine production requirements.
• Update the Quality Control Dashboards and any other data collection tools

Qualifications

• Education: Diploma in Printing Technology
• Experience: Above 5 Years’ Experience in similar role and in a busy production set-up

Knowledge, Skills & Abilities

• Scratch printing processes
• Letter Press technology
• Knowledge of scratch off inks
• Paper Handling and their different types.
• Attention to Details