Restaurant & Shift Supervisor at Alternate Doors

Job Description

Our Client in the hospitality industry is currently looking to hire a Restaurant/Shift Supervisor.

Responsibilities

• Schedule all activities for restaurant staff according to guidelines and ensure proper uniform of staff at all times and provide assistance to all guest and administer all requirements for meals
• Oversee all work in shift and restock all supplies at end of shift and perform regular inspections on all equipment’s and recommend required repairs.
• Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally
• Oversee health code compliance and sanitation standards of waiters
• Train new employees and provide ongoing training for all staff
• Ensure that all checklists, requisitions and proper opening and closing duties are completed for each shift.
• Observe performance and encourage improvement where necessary
• Communicate with the staff on pertinent information such as menu changes, equipment issues, reservations, and guest’s special needs
• Communicate with all guests with a clear and kind tone and make every effort to resolve any conflict to ensure the guests highest satisfaction.

Qualifications

• Minimum of two years fine dining, full-service restaurant experience, supervisory role preferred.
• Advanced skills in Restaurant Point of Sales experience
• Advanced oral and written communication skills.
• Excellent organizational and possess the ability to undertake and complete multiple tasks.