Receptionist at Mpesa Foundation Academy

KEY RESPONSIBILITIES:

1. Providing receptionist service to the school, including:

• Welcoming, receiving, signing in and dealing with and directing staff, Students, parents, school visitors and stakeholders as appropriate
• Operating the Academy main telephone, transferring calls, or taking and delivering messages as appropriate

• Handling queries and complaints via phone, email and general correspondences

• Managing the school’s mail inbox, replying, forwarding messages and making appointments for staff as appropriate
• Managing the Academy reception area, Lounge and meeting rooms at the admin block adding and removing content as appropriate

2. Providing admin support to the school’s administrative function, including:

• Receiving and sorting incoming mail for delivery to appropriate staff Recording, stamping and posting outgoing mail
• Routine word processing, as and when required
• Assisting in the maintenance of the school’s filing and archiving systems, general clerical and administrative tasks such as photocopying, printing, laminating etc.

• Support in handling/coordination of academy events, both internally and externally
• Managing Admin department office supplies such as stationery, equipment and furniture

Person’s Specifications

• Degree in Business Management or related course
• Minimum 2 years’ relevant work experience
• Must have experience working in a busy office setup.
• Effective communication skills, both verbal and written English proficiency required.
• Proficiency in Microsoft Office Suite
• Training on customer care and strong interpersonal skills