Advanced Lead Engineer - Fleet Management at General Electric - GE

Role Summary:

The Advance Lead Engineer will provide technical assistance through on-site guidance and training in the proper operation, maintenance, and troubleshooting of engines and ground support equipment, including the use and proper interpretation of data and technical instructions at Ethiopian airlines.

Essential Responsibilities:

• Provide technical assistance through on-site guidance and training in the proper operation, maintenance, and troubleshooting of engines and ground support equipment, including the use and proper interpretation of data and technical instructions
• Provide communication to the business regarding all engine involved activities / problems through complete, accurate, and timely reports
• Reporting also includes significant marketing intelligence and sales opportunities for both engines and support
• Assist the customer in scheduling maintenance and workload to ensure assets are available to meet schedules
• Review, analyze, report, and make recommendations regarding reported engine malfunctions to ensure a continuous reduction of disruptions for customers
• Analyze and make recommendations regarding required maintenance to ensure alignment with customer requirements
• Review effectiveness of maintenance actions in order to identify training needs
• Maintain awareness of program and project changes
• Provide customer insight and training as necessary for future product line support
• Utilize data and analytics to influence positive outcomes for customers
• Communicate with all levels of customer personnel to ensure effective support of the product
• Support Commercial Field Service process improvements as required

Qualifications/Requirements:

• Bachelors of Science in Engineering from an accredited university or college (or a high school diploma / GED with a minimum of 4 years of experience in a field service or maintenance position) or equivalent knowledge or experience
• 5-10 years of experience in an airline operations or airline maintenance position

Desired Characteristics:

• Masters of Science degree in Engineering from an accredited University or College or equivalent knowledge or experience 
• Certified Six Sigma Black Belt
• Strong oral and written communication skills
• Strong interpersonal and leadership skills
• Demonstrated analytical and quality improvement ability
• Demonstrated technical expertise in engine repair, troubleshooting, shop operations, and testing
• Demonstrated understanding of the financial / commercial impact of technical solutions
• Ability to make formal presentations to all levels of the organization, customers and peers
• Able to work with all levels of maintenance, engineering, and management
• Demonstrated use of project management skills and metrics to achieve program goals
• Demonstrated ability to lead, mentor and influence customer and peers
• Ability to work across global teams
• Fluent in English – proficiency in local language preferred
• Significant experience with airlines and airline operations