Credit Control at Equity Group Foundation

Reports to: General Manger, Equity Afia

JOB PURPOSE / DESCRIPTION.  

The main role of the Credit controller at support office is to ensure the prompt and correct payment to Equity Afia of all monies owed by insurers or patients and will be responsible for working accounts with balances according to their respective payer.

Job Responsibilities/ Accountabilities:

• Formulating, reviewing and implementing credit control policies.
• Developing service level agreements and executing 3rd party contract.
• Ensuring stability of cash flows for operational and investment purpose through preparing and implanting cash collection budget.
• Ensuring that all transactions in the department are complaint with statutory and hospital regulations.
• Overseeing key account and customer relationship management.
• Developing credit management capability within Equity Afia
• Identifying changes in payment patterns and proposing action to avert indebtedness.
• Handling disputed bills and negotiating to bring payment within the agreed terms.
• Undertaking account reconciliation and sending out timely client statements letters as may be agreed from time to time.
• Ensuring monthly and year end processing deadlines are met as required.
• Championing customer service excellence and continual improvement.

Academic & Proffessional Qualifications

• B. Com of Commerce degree majoring in Accounting or its equivalent.
• CPA (K).
• Professional training in Credit management

Experience and skills

• At least 7 years’ experience with at least 3 at credit management
• Expert knowledge in credit management.

Competencies

• Strong leadership skills.
• Sound problem solving and decision making skills.
• Refined customer service skills.
• Excellent negotiations skills.