Account Manager at East African Packaging Industries (EAPI)

Reports To: Head of Sales

Purpose of the role: To contribute to the performance of the organization’s bottom-line by achieving volume & value targets. Implementation and execution of business plans that are bespoke to account needs and at the same time deliver EAPI business objectives.

Key Responsibilities

• Develop and implement account plans that strengthen business objectives.
• In charge of Managing own profit & Loss by growing volume and value performance, managing costs, and price for each account manager’s business.
• Manage cash conversion for every account (receivables & cash collection), manage over dues and keep all accounts up to date in line with company policies & trading terms.
• Provide & manage accurate customer files with competitor information, account product lines, key contacts and opportunity for volume and value.
• Build loyalty/relationships by providing support to the customers through regular visits (according to contact & coverage strategy), accurate communication, problem solving, specialized advice and fair trade.
• To constantly monitor the achievement of weekly/monthly performance objectives through accurate reporting, account feedback and delivering/presenting the same during weekly/monthly sales meetings.
• Manage accurate accounts/channels 18 months forecasting cycle for better financial forecasts, procurement/production planning and better customer service.

Knowledge, Skills and Experience Required:

• Undergraduate in sales & marketing or related field. Post graduate qualification will be an added advantage
• A minimum 2 years work experience in B2B.
• Good communicator
• Negotiating skills
• Great Planning skills
• Ability to build and maintain customer relationships
• Self-motivated and a team player
• High standard of presentation and appearance
• Product and market knowledge