Account Manager at Frank Management Consult Ltd

Roles & Responsibilities:

• Develop and implement effective sales action plans to meet or exceed sales targets
• Analyse market trends, customer needs, and competition to identify growth opportunities and adjust strategies accordingly
• Achieve your MRR target
• Oversee your entire sales process, from lead generation to deal closure, ensuring efficiency and effectiveness
• Proactively create and build relationships with decision-makers up to the C-suite level at prospective and newly acquired customers, directly or through leads generated by local Marketing or partners
• Identify, qualify, pursue (design and propose), negotiate, and profitably close net new business, in close collaboration with local
• Conduct commercial and customer contract negotiations within own delegated authority and predefined ranges/guidelines
• Maintain up-to-date and accurate information on all customer and sales activity in Zoho CRM
• Manage opportunities in compliance with Sales processes and policies and Sales standards of performance
• Establish and monitor sales pipelines, ensuring accurate forecasting and reporting
• Build and maintain strong relationships with key clients and strategic partners
• Address customer inquiries, concerns, and escalations in a timely and professional manner
• Direct, oversee, and support immediate post-sale activity to ensure continuity and satisfactory customer onboarding
• Hand over closed business to the Customer Implementation / Operations team

Minimum Requirements

• Bachelor’s degree in business or IT field
• 5+ years of experience in a consultative selling area
• Track record of deals within the banking/insurance sector
• Preferable in IT Services/data center/telco/network environment
• Broad business network and contact database, especially in the Financial Industry