Account Manager, Talent Partners (Remote) at Andela

About the role:
Come join an entrepreneurial team that will shape the future of Andela! We are looking for independent-minded, account managers who can both sell new business and support the day to day operations and success of a book of business. You will be working with Andela’s Talent Partners to help them place their engineers on amazing international engagements.

Work alongside a world-class organization, while operating in a flexible and entrepreneurial environment where you get the chance to build the future. You’ll be a critical strategic voice defining how we best connect talent with opportunities around the world.

Responsibilities:

1. Hold weekly customer meetings with Talent Partners to discuss operations, what is working, where they need support; build trust and strategic plans together 
2. Manage Partner data to ensure we are tracking toward our shared goals
3. Support hands on operations to move toward those goals where we are not yet reaching them
4. Collaborate tightly with Product to ensure new features are being communicated, upsell opportunities capitalized on, and feature requests from partners prioritized – you are a key part of building this new product!
5. Deepen your experience with SaaS sales by sourcing, identifying, and pitching to new partners and onboarding them to our platform for success
6. Work closely with Marketing to define campaigns for upsell and new business releases

Key Requirements:

1. 4-7 years of experience in Account Management, Sales, or Customer Support, bonus if in a marketplace business
2. Extremely proactive, dedicated to client success
3. Familiarity with tracking (and hitting!) KPIs
4. Highly organized, able to manage a large book of business
5. Energized by inventing and creating processes that elevate success
6. Desire to work alongside many departments and interrogate key strategic business questions across the organization

Benefits:

1. Fully Remote work culture
2. A fair and competitive salary
3. Bring your own device stipend - buy your own laptop with funds from Andela
4. Quarterly work from home stipends
5. Generous paid time off
6. Additional paid holidays
7. Flexible working hours
8. Health insurance (country-specific)
9. Equity