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  • Posted: May 26, 2026
    Deadline: Not specified
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    Techzone is your trusted online destination for premium smartphones, Android tablets, and tech accessories in Kenya. We are passionate about delivering cutting-edge technology that empowers individuals and businesses to stay connected, productive, and innovative. With a focus on quality, affordability, and exceptional customer service, Techzone is committed ...

     

    Sales Associate

    • Welcome and assist customers professionally
    • Recommend suitable smartphones, accessories, and gadgets based on customer needs
    • Explain product features, specifications, warranties, and promotions
    • Upsell accessories, protection plans, and complementary products
    • Achieve daily, weekly, and monthly sales targets
    • Follow up on customer inquiries and leads
    • Handle customer complaints professionally and escalate where necessary
    • Maintain cleanliness and organization of the shop
    • Ensure products are properly displayed and priced
    • Monitor stock levels and report low stock items
    • Assist in stock counts and inventory management
    • Ensure demo devices are functioning properly
    • Support opening and closing procedures

    Respond to customer inquiries through:

    • WhatsApp
    • Instagram
    • Facebook
    • Calls and SMS
    • Assist with online order processing and customer follow-ups
    • Create simple product videos or content when required
    • Encourage customer reviews and referrals
    • Ensure accurate invoicing and receipt issuance
    • Follow company policies and operational procedures

    Check how your CV aligns with this job

    Method of Application

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