Accounts Manager(ICT, Energy, Security & Infrastructure) at Baran Telecom Networks Kenya Limited

Job Description

• Account Ownership & Relationship Management: Build, nurture, and deepen high-trust, long-term personal relationships with key clients (C-suite, technical leads, procurement). Serve as the trusted advisor and primary interface for all account matters.
• Sales & Revenue Growth: Achieve and exceed annual sales targets by identifying opportunities, upselling/cross-selling solutions in ICT infrastructure, solar energy, security systems, SD-WAN, and related infrastructure projects. Manage the full sales cycle from prospecting and needs assessment to proposal development, tender responses (EOI, RFP, RFQ), negotiations, closure, and contract management.
• Solution Consulting: Collaborate with engineering, pre-sales, and technical teams to design and present tailored, technically sound solutions that address client challenges in telecom networks, energy optimization, security, and digital infrastructure.
• Pipeline & Forecasting: Develop and maintain a robust sales pipeline, conduct market analysis, track competitor activities, and provide accurate forecasts and reports to management.
• Customer Success & Retention: Ensure high customer satisfaction through proactive engagement, issue resolution, performance reviews, and delivery oversight. Identify expansion opportunities within existing accounts.
• Stakeholder Collaboration: Work closely with internal teams (engineering, project delivery, finance, operations) to guarantee seamless solution implementation and service excellence.
• Market Intelligence & Strategy: Stay abreast of industry trends in telecoms, renewable energy, cybersecurity, and infrastructure. Contribute to account strategies aligned with BTN’s growth objectives.

Requirements

• Education: Bachelor’s degree in Electrical/Electronic Engineering, Telecommunications, ICT, Computer Science, or a related technical field. Relevant certifications (e.g., in sales, project management, or specific technologies) are a plus.
• Experience: Minimum 3 years of proven experience in sales/account management, preferably in ICT, telecom, energy (solar/power), security systems, or infrastructure solutions. Experience selling to government, telecom operators, or large enterprises is highly desirable.
• Technical Background: Strong engineering or ICT knowledge to engage credibly with technical stakeholders and translate complex requirements into business value.
• Relationship Excellence: Demonstrated ability to build and maintain high-level personal relationships, with a track record of consultative selling and client retention.

Benefits

• Competitive salary with attractive performance-based commissions/incentives.
• Opportunities for career growth in a dynamic, growing company.
• Exposure to cutting-edge technologies and high-impact projects.
• Comprehensive benefits package (as per company policy).
• Baran Telecom Networks Limited is an equal opportunity employer. We encourage qualified candidates with the right technical background and relationship-building prowess to apply.