Administrative Assistant -KAHL at Kenya Airways

Brief Description        

• The Job holder will be responsible for professionally running of theoffice of the General Manager -KAHL as a first point of contact for externaland internal stake holders at KAHL. Manage the office and calendar of the General Manager and provide efficientand effective administration services.

Detailed Description        

• Managing confidential data and files ensuring only authorized persons have access.
• Controls the diary for the General Manager by scheduling meetings and appointments.
• Preparing official correspondences for the Office of General Manager.
• Assist in organizing KAHL products launches, e.g., Expos/staff forums.
• Draw the administration expense budget and ensure utilization is within the set budget and lead cost control for the office.
• Attend and take minutes in scheduled meetings.
• Ensure GM is equipped with necessary documentation to proceed with meetings.
• Ensure timely scheduling of meetings for both internal staff and external parties.
• Compile minutes during top management meetings and follow up for actions.
• Liaise with various key stakeholders to resolve queries/complaints raised by both internal and external clients as well as suppliers.
• Manage any outstanding/ escalated issues that affect the business.
• Monitor, analyze and recommend solutions to resolve client service issues.
• Managing incoming and outgoing communication including but not limited to logging, distribution, filing and facilitating timely feedback.
• Maintain a high level of confidentiality of the office documents /files to ensure availability and up to date & accurate information.
• Handling administrative issues – responding to office correspondence in good time.

Job Requirements        

• Diploma certificates in Secretarial/Office Administration.
• A Degree from a reputable Institution will be an added advantage.
• 5 years working experience as Administrative Assistant role in high level offices.
• Additional Details        
• Computer Application Packages i.e., MS Word, MS Excel, Power-point.
• Ability to prioritize and manage multiple tasks.
• Sound administration and interpersonal skills.
• High levels of accuracy and attention to details.
• Good written and verbal communications skills.
• Ability to work independently. 
• Reliability, responsiveness, trustworthiness, loyalty and flexibility.
• Good time management skills.