Administrative Assistant (Learning & Development) at Kenya Airways

Brief Description        

Job Purpose Statement: Develop, Monitor & Review the Training & Development strategy to ensure that the skills, Knowledge, abilities and performance of the workforce meet the current & future organizational and individual needs and responsible for driving them.

Detailed Description        

• Receive guests and deliveries to KQ Academy to ensure effective customer service.
• Maintaining up to date and accurate administrative records
• Act as apoint-of-contact for KQ Academy customers.
• Support the booking and setting up classrooms and training venues.
• Processing of student applications within the stipulated guidelines to ensure timely service.
• Support Academy to supervise service providers at the Pride Centre including learning and development specialists, cleaning, catering, IT and documentation to ensure Pride Centre operations run effectively
• Monitor utilization of stationery and printing materials to ensure adequate stocks are maintained and accounted for.
• Ensure timely billing of student fee payments

Job Requirements        

• Diploma or Degree in Business Administration, Office Management or a related field. 
• At least 5 years’ experience in administrative roles in a large service organization
• Basic Accounting knowledge is desired.
• Proficiency in Microsoft Office Suite (Word, Excel, Powerpoint, Outlook). Knowledge of student information systems is an advantage.

Additional Details        

• Knowledge of office procedures.
• Excellent organizational, interpersonal and communication skills.
• Strong attention to detail
• Strong ethical standards and a commitment to confidentiality
• Demonstrated capacity to handle administrative challenges with sound judgment and professionalism.