Administrative Assistant at Novartis

Job Description

This role is responsible for the independent delivery of above board administrative services in a local and a global context. The incumbent will perform daily administrative duties and support the assigned team with projects, data management and other general office assignments. The ideal candidate is experienced in handling a wide range of administrative tasks and is able to work independently to ensure that the service levels are delivered in line with site requirements.

• General administrative support: takes care of general administrative tasks and maintains the administrative processes also in case of absence of the line manager/team members.
• Interaction: Informs, advises and supports the team and associates from outside the team on processes, guidelines and services that are specific to the department.
• Work processes in own area of responsibility: Supports optimization of current processes and/or introduction of new or modified processes.
• Handling of administrative projects tasks with clearly defined content and time limitations. Acts as a team member for administrative projects & manages the administrative part of special tasks.
• Plan and coordinate administrative procedures and systems and devise ways to streamline processes.
• Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt.
• Distribution of marketing samples (where applicable).
• Cross-functional collaboration for shared success.
   

Commitment to Diversity & Inclusion:

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Minimum Requirements

• 2-4 years relevant experience
• Diploma in Secretarial or Business Management.
• Degree in Business Management / Administration highly desirable.
• Influencing without authority
• Franchise Strategy Prioritization
• Managing diversity
• Proactive thinking
• Timely decision making
• Effective communication
• Best practice sharing