Administrator at Bollard Consulting Limited

Responsibilities

• General Office Administration: Handling correspondence, managing files, and performing other administrative tasks. 
• Managing system for scheduling tasks for washroom hygiene.
• Scheduling and Dispatch: Managing the schedules of cleaning staff, coordinating appointments, and ensuring efficient route planning. 
• Client Communication: Handling inquiries, providing quotes, addressing concerns, and maintaining positive client relationships. 
• Record Keeping: Maintaining accurate records of client information, service schedules, and billing details. 
• Inventory Management: Keeping track of cleaning supplies and equipment. 
• Supervision: In some cases, overseeing cleaning staff and ensuring quality control. 

Qualifications:

• Diploma in business administration, office management, or a related field. 
• At least 3 years’ experience in an administrative role, preferably in a cleaning or facilities management company, is a plus. 
• Ability to prioritize and work efficiently while maintaining quality of work and delivering results within established timeline.
• Proficient in written and oral communications with ability to communicate clearly and effectively.
• Strong interpersonal skills.
• Strong organization, time management and problem-solving skills.
• Proficient in the Microsoft Office suite of applications—Word, Excel, and PowerPoint.