Administrator - Enrollment at Strathmore University

Basic job summary:                                                                

This position is responsible for the processing of student applications and enrollment, ensuring competent administration and record keeping of the enrollment process.

Duties & Responsibilities:

Enroll applicants who have successfully met the admission criteria.

• Ensure applicants submit all the documents as stipulated in the admission letter.
• Follow-up with applicants to submit pending documentation in liaison with the respective Schools.
• Connect the newly enrolled applicants with the respective Schools.

Printing and Issuance of Student Identity cards:

• Print student ID cards for all newly enrolled students, renewals and replacements on a timely basis by liaising with the respective Schools.
• Co-ordinate the collection and disposal of expired or spoilt ID cards with the respective Schools and Admin Services.
• Printing of ID cards in collaboration with Admin Services for the University’s tenants and for the external research centres.
• Upload student photos in the AMS in collaboration with the ICTS department.

Records Management

• Confirm applicants’ details are fully captured and keyed-in correctly in the AMS.
• Follow up on the provisional admits through sharing the details with the respective Schools e.g. A’ level students, KNQA certificates, SU diploma students.
  • Communicate directly to confirm admission with the individual students who meet the academic grades for the respective courses that they are admitted into.
  • Communicate directly with the individual students who do not meet the academic grades for the respective courses that they are admitted and if possible, offer alternative courses.
  • Seek approval from the Registrar and the respective School Managers for marginal grades.
• Prepare and update personal files of the enrolled students in soft copy.
• Share the personal files with the respective School Managers.

International Applications

• Send feedback through various modes (email, hard copy letters) for the bulk applications in collaboration with Admission Services.
• Individual follow-up with the newly enrolled applicants on their KNQA certificates, A’ level results to confirm their full admission.
• Communicate directly with the individual international students who meet or do not meet the admission criteria for the respective courses that they are enrolled into.
• Guide the unsuccessful applicants on the possible alternative courses and liaise with the respective Schools for possible consideration and admission.
• Provide guidance on courses requirements, country-specific entry criteria, tuition fees, reference to Financial Aid where need be and other issues to students, parents and guardians
• Respond to enrollment and international applicants’ queries.
• Prepare and maintain management reports and analysis
• Dealing with recognition of prior learning enquiries and applications. Liaising with relevant academics to process in a timely manner.

Minimum Academic Qualifications:

• A bachelor’s degree in relevant field

Experience:

• At least 4 years of program administration experience

Competencies and Attributes

• Strong analytical skills
• Attention to details
• Excellent communication skills
• Good understanding of MS Suite