Area Agent Manager at Regen Organics

Sales Agent Recruitment 

• Identifying candidates and recruiting them using our defined recruitment process
• Onboarding sales agents and ensuring they are well-situated in their areas of operation
• Providing continuous on-the-job training for sales agents in the field

Sales Agent or Sales Rep Management

• Running weekly performance dialogues (PDs) with the sales agents
• Running monthly or quarterly performance reviews with sales agents
• Providing regular feedback during PDs with the goal of ensuring near 100% adherence to the sales processes.
• Conduct frequent field visits with the sales agents to provide coaching and solve problems that they are experiencing on the ground
• Develop and implement measures to build a team spirit and a sense of belonging among sales agents through mutual support and team interactions (virtual or in person)

Agro-dealer Management

• Develop a strong partnership with agro-dealers in the Sales Agents’ areas of operation with the active support of the General manager
• Work with the Accounts Receivable team to ensure agro-dealer orders are processed on time.
• Ensure that agro-dealer Accounts Receivables are collected on time
• Coordinate with distribution teams to ensure fertilizer is delivered on time and in full to the agro-dealers

Problem Solving

• Own the resolution of issues impacting the sales operations. 
• Be the first contact for all problems sales agents encounter in the field and ensure resolution directly or support others in resolving (e.g. PPE, cash needs, collateral, policy questions, etc.)
• Develop preventive actions to stop recurrence of these issues

Sales Reporting

• Responsible for weekly reporting of sales, accounts receivables and other agent related metrics
• Responsible for developing root cause analyses for why the actuals deviate from the plan as well as developing corrective and preventive actions

Key Result Areas 

• Adherence to sales input metrics
• Visits per day across the team
• Conversion of new and repeat farmers, number of repeat purchasing farmers and churn
• Adherence to sales output metrics
• Sales per farmer
• Overall sales
• Adherence to AR collection targets
• Quality of distributor/agro-dealer relationship

Qualifications

• Extensive project management experience in SMEs and high-growth environments
• Minimum of a Bachelors Degree
• Experience managing field teams across multiple regions
• Experience in sales coaching
• Strong leadership and communication skills, including in cross-functional teams
• Excellent organizational and problem-solving skills
• Ability to prioritize and meet deadlines
• Ability to work independently and deliver high-quality end products
• Fluent level of spoken and written English, good level of Swahili