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  • Posted: Dec 8, 2022
    Deadline: Not specified
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    Greenlight Planet is on a mission to revolutionize rural energy access for the 1.5 billion off-grid villagers who use dirty, dangerous kerosene lanterns for light. In four years we've sold 1.6 million solar lights to off-grid families in South Asia and Africa— all paid for up-front, in cash— the latter 1 million customers acquired over the...
    Read more about this company

     

    Area Collection Executive

    We are looking for a hungry, diligent, well organized, highly analytical individual to join our Risk department as an Area Collection Executive. The Employee will be responsible for leading the efforts and processes related to collections of our PAYG products in the field. He will also be responsible for giving advice and suggestions on how to improve customer payments and satisfaction while ensuring that the company offer matches end-users expectations.

    What you would be expected to do

    • Following up on the Area disabled accounts as shared by the regional  CLE daily/weekly and effect payments/repossession.
    • Training of area agents on how to effectively deal with repossessions and difficult customer collections issues.
    • Investigating and Reporting collection gaps identified during field visits  including but not limited to fraudulent activities identified in area of jurisdiction (Tampering, Fraudulent activities by agents)
    • Organizing and effecting Area field collection visits, with agents, to their respective disabled customers.
    • Regularly updating on the Area disabled customer status as per the agents’ follow up and  field visitation outcomes.
    • Any other task assigned by CLE/Credit Analyst

    You might be a strong candidate if you

    • Have a Diploma related to Finance, Community Development, Communication, Credit Risk Management or related fields.
    • Possess at least 1 years of work experience in a similar position with field experience.
    • Are enthusiastic about working in the field to drive collections, resolving issues, and enhancing the customer experience.
    • Have a strong experience from Microfinance/ Fintech or banking background on Credit Collections debt recovery preferable.
    • Have good analytical, communication & people skills

    Method of Application

    Interested and qualified? Go to Sun King (Formerly Greenlight Planet) on sunking.com to apply

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