Assistant Administrator- Western Campus, Kisumu at KCA University (KCAU)

JOB OBJECTIVE

The job holder will support the administrative functions in Western Campus-Kisumu.

DUTIES AND RESPONSIBILITIES:

• Respond to incoming telephone calls, emails and prospective students’ requests for information in a positive, realistic and friendly manner.
• Receive and review incoming applications and facilitate students through the admission process.
• Input students’ data into the ERP accurately and ensure timely revision where necessary.
• Initiate and maintain relationships with stakeholders such as high schools, colleges and recruitment agencies
• Communicate effectively to prospective students, information on application procedures and student life of the campus
• Maintain a database of student information, telephone logs and students’ feedback in order to generate student reports
• Ensure there is enough supply of stationary to various offices as will be required for optimal operations including ensuring that lecturers access teaching materials.
• Implement innovative communication and recruitment strategies in line with the university guidelines.
• Assist with provision of on job training for student engagement programme (SEP) and work study students.

QUALIFICATIONS AND EXPERIENCE

• Bachelor’s Degree in Business/Marketing/IT related courses
• 2-years’ experience Office Administration/Marketing/Customer Care or related roles.

OTHER SKILLS AND COMPETENCIES

• Excellent customer care skills and computer skills.
• Excellent interpersonal skills, communication, negotiation and reporting skills.
• Knowledge of University programmes and admission requirements.
• Proficiency in MS Office Suite and database management (highly desirable)