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  • Posted: Feb 3, 2023
    Deadline: Not specified
  • KAFS is a subsidiary owned by Kenbright Holdings Ltd and is a sister company to Kenbright Insurance Brokers Ltd (established in 1993) and Kenbright Healthcare Administrators Limited (established in 2005) . The founders of KAFS are Ezekiel Macharia & Paul Gondi. Ezekiel Macharia is a Fellow of the Institute & Faculty of Actuaries (UK) and a Fellow of ...
    Read more about this company


    Assistant Claims Officer


    • Handling claims for retail clients in liaison with the Claims Officer.
    • Daily updates to clients on claims status.
    • Escalation of claims after 48 hours.
    • Preparing Garage Lists for clients.
    • Preparation of How to Claim Documents.
    • Follow up with loss adjusters.
    • Rating Garages – auditing them.
    • Linkages with Rescue companies.
    • Engaging Digital Team on Automation.
    • Engaging Social Media team on How to claim.
    • Implementing and executing claims according to the company’s claims procedure guidelines.
    • Maintain excellent interpersonal relationships with clients.
    • Following up on active claims with Service Providers to ensure timely settlement of the claims.
    • Sitting in place of the Claims Officer as necessitated.

    Qualifications and Skills

    • Bachelor’s/Diploma in Insurance or a related field.
    • 1+ years’ experience in insurance.
    • Claims experience is an added advantage.
    • Analytical skills and proficiency in working with excel.
    • Good knowledge of insurance products.
    • Strong communication and writing skills and proficiency in English.
    • Proficient in the use of data software applications
    • High motivation, team orientation and adaptability.

    Method of Application

    Send your application to to reach us and quote the desired position on the email subject line. Only shortlisted candidates will be contacted.

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