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  • Posted: Feb 3, 2023
    Deadline: Not specified
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  • KAFS is a subsidiary owned by Kenbright Holdings Ltd and is a sister company to Kenbright Insurance Brokers Ltd (established in 1993) and Kenbright Healthcare Administrators Limited (established in 2005) . The founders of KAFS are Ezekiel Macharia & Paul Gondi. Ezekiel Macharia is a Fellow of the Institute & Faculty of Actuaries (UK) and a Fellow of ...
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    Assistant Claims Officer

    Duties

    • Handling claims for retail clients in liaison with the Claims Officer.
    • Daily updates to clients on claims status.
    • Escalation of claims after 48 hours.
    • Preparing Garage Lists for clients.
    • Preparation of How to Claim Documents.
    • Follow up with loss adjusters.
    • Rating Garages – auditing them.
    • Linkages with Rescue companies.
    • Engaging Digital Team on Automation.
    • Engaging Social Media team on How to claim.
    • Implementing and executing claims according to the company’s claims procedure guidelines.
    • Maintain excellent interpersonal relationships with clients.
    • Following up on active claims with Service Providers to ensure timely settlement of the claims.
    • Sitting in place of the Claims Officer as necessitated.

    Qualifications and Skills

    • Bachelor’s/Diploma in Insurance or a related field.
    • 1+ years’ experience in insurance.
    • Claims experience is an added advantage.
    • Analytical skills and proficiency in working with excel.
    • Good knowledge of insurance products.
    • Strong communication and writing skills and proficiency in English.
    • Proficient in the use of data software applications
    • High motivation, team orientation and adaptability.

    Method of Application

    Send your application to hr@kenbright.co.ke to reach us and quote the desired position on the email subject line. Only shortlisted candidates will be contacted.

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