Assistant Complaints Officer I at The Commission on Administrative Justice (Office of The Ombudsman)

DUTIES AND RESPONSIBILITIES:

• Screening of complainants
• Receiving and registering complaints;
• Updating complaints database
• Collating and compiling complaints received;
• Preparing court documents
• Undertaking Service of summons
• Preparing of office/court documents
• Scanning of documents and updating of case files
• Any other duties as maybe assigned

JOB SPECIFICATION

For appointment to this grade, an officer must have: –

• Diploma in any of the following disciplines: – Business Administration/ Management, Law, Counselling and Psychology or equivalent qualification from a recognized institution;
• Three (3) years relevant experience
• Certificate in Computer Application Skills from a recognized institution;
• Licensed court process server will have an added advantage
• Met the requirements of Chapter six of the Constitution on Leadership and Integrity