Assistant Events Officer at Emerge Egress Consulting

Role Objective

Our client within the hospitality sector is looking to recruit a proactive and creative Assistant Events Officer to support and enhance their events operations. The purpose of this position is to uphold high service standards, strengthen client engagement, and contribute to the continued expansion of the events portfolio.

Core Duties and Responsibilities

• Support the planning, organization, and execution of events at all stages, ensuring logistical arrangements are properly handled.
• Provide on-site assistance during event preparation, implementation, and dismantling in line with company standards.
• Assist in coordinating with vendors, suppliers, contractors, and service providers as required.
• Prepare event-related documents such as agreements, schedules, briefs, and checklists under supervision.
• Work closely with clients under guidance to understand their event goals, preferences, and preliminary budget considerations.
• Contribute to sourcing suitable venues, décor, equipment, and service providers for social, corporate, virtual, and hybrid events.
• Support the development of event ideas, themes, and layouts aligned with client expectations.
• Assist in preparing event programs, participant materials, and branded items.
• Provide support in event-related communication including invitations, confirmations, and follow-ups.
• Contribute to promotional initiatives such as social media engagement and basic marketing activities.
• Help monitor event costs and maintain simple budget tracking records as directed.
• Support coordination of transportation, accommodation, and other logistics for guests, staff, or suppliers when necessary.
• Assist in monitoring event timelines to ensure deliverables are met as scheduled.
• Provide support in resolving on-site issues and refer complex matters to the supervisor when needed.
• Participate in post-event reviews, including collecting feedback and compiling summary reports.
• Maintain accurate and well-organized event documentation, supplier databases, and records.
• Contribute ideas aimed at enhancing event delivery and improving client and guest satisfaction.
• Undertake additional tasks as assigned to ensure the smooth implementation of events.

Job Specifications and Qualifications

• Diploma in Hospitality, Business Management, Tourism, Communication, or a related field.
• At least one (2) years of experience in events, hospitality, customer service, or a similar support role.
• Basic understanding of event planning and coordination.
• Willingness to work flexible hours and travel when required

    Key Competencies

• Innovative thinking with interest in creative event design.
• Effective time management abilities.
• Strong planning and organizational skills with the capacity to handle multiple tasks simultaneously.
• Keen attention to detail.
• Strong written and verbal communication skills with a personable demeanor.
• Ability to perform efficiently in high-pressure and dynamic environments.
• Customer-focused approach with a positive and professional attitude.