Assistant Manager – Alternative Dispute Resolution at Kenya Revenue Authority (KRA)

Department: Legal Services and Board Coordination

Division: ADR        

Responsible for (Purpose of the job).

• The purpose of this role is to participate in the implementation of Dispute Management and Alternative Dispute Resolution (ADR) Initiatives and other activities in the Division.

Tasks and outputs:

• Participate in the implementation of Dispute Resolution Management initiatives including Alternative Dispute Resolution (ADR) initiatives;
• Participate in Case Review Forum;
• Review cases for ADR suitability/unsuitability;
• Participate in preparing and reviewing of Comprehensive Information Packs (CIP) for facilitators;
• Participate in sensitization of stakeholders on ADR strategies employed by KRA;
• Review ADR settlement agreements;
• Review/ prepare technical and other reports for CTDR;
• Prepare strategic and operational reports
• Prepare sector specific issues arising out of ADR meetings;
• Assist to maintain updated reports and database for disputes handled at ADR;
• Monitoring of general performance targets for the Division;
• Assist in the Administration, monitoring and compliance function of the division.

Minimum qualifications

• Bachelor’s Degree (BCom), Finance or Accounting, Economics, Statistics, Law.
• A Master’s Degree, CPA or ACCA will be an added advantage.
• Must have undertaken 20-hour training on mediation skills.
• Computer literate.
• Management courses.
• Exposure to disputes management, resolution and mediation skills.

Minimum years of experience

• Four (4) years’ experience in dispute resolution practice, One (1) of which should be in a Supervisory position in a comparable organization.

Competencies required for this role

• Strong administrative and managerial skills
• Excellent decision making and capabilities
• Excellent planning , organizational and analytical skills
• Resilient, focused and results oriented.
• Excellent oral and written communication, presentation and interpersonal skills.
• Motivated, dynamic and dedicated team player.
• Ability to build and maintain strong relationships