Judicial Liaison Officer at Safaricom Kenya

Job Description

• Reporting to the Senior Manager: Law Enforcement Liaison, the Judicial Liaison Officer role purpose is to support judicial proceedings by lawfully presenting and clarifying evidence before court and tribunals to ensure accurate, reliable, and timely information is provided for fair adjudication.

Responsibilities

Health and Safety

• Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.
• All employees have a responsibility to adhere to safety, health, and wellbeing policies, guidelines and procedures in all actions and decisions.

Bonding and Case Preparation

• Receive, review and acknowledge official court bonds/summons relating to pending matters.
• Verify the completeness and accuracy of information, exhibits, and documentation required for court presentation.
• Liaise with relevant internal stakeholders to assemble supporting records, reports and evidence in accordance with legal standards.
• Ensure all documents and evidence are securely stored and prepared for court submission, maintaining chain of custody at all times.
• Conduct pre-hearing case assessment and prepare a briefing note outlining the facts, evidence, and position to be presented.

Court Appearance & Evidence Adducing

• Attend court sessions punctually as the authorized representative for evidence tendering.
• Present, clarify, and authenticate records or data requested by the court during proceedings.
• Respond to judicial queries clearly, accurately, and within the legal framework governing evidence.
• Maintain professional conduct and uphold confidentiality of sensitive information throughout proceedings.
• Seek guidance from legal advisors where procedural clarification or interpretation is required.

Post-Appearance Documentation & Case Tracking

• Prepare and file detailed reports of each court appearance, including outcomes, directives issued and pending actions.
• Maintain a comprehensive database or register of active, ongoing, and concluded cases, ensuring details are updated in real time.
• Maintain secure archives of court documents and evidence presented to ensure future reference, auditability and continuity.
• Provide periodic status reports to management and relevant stakeholders on case progress and resolutions.
• Undertake any other task as maybe assigned from time to time

Core competencies, knowledge and experience:

Working with Others

• Consciously takes steps to make the most of every conversation /interaction
• Identifies people’s needs, interests and motives to be able to influence the decisions they make 
• Communicates simply to excite and engage people 
• Pro-actively adapts own style and approach to build rapport, and work with others more effectively 
• Builds and maintains strong relationships and networks

Operational Excellence 

• Targets effort and resources on high-value, high impact activity   
• Focuses on achieving maximum performance and driving continuous improvement 
• Thinks about processes and problems cross-functionally and end-to-end 
• Uses knowledge of products, technology, process, systems and policy to solve problems

Creativity and Innovation

• Finds creative ways to exploit opportunities and solve problems 
• Takes risks and pushes what is possible 
• Experiments with unorthodox approaches

Business Know how

• Uses data and research to make decisions that are competitively and financially robust 
• Balances current and future needs 
• Thinks and acts like an owner of the business  
• Acts in line with legal, regulatory, professional and ethical standards

Working with Change

• Responds flexibly to changing situations 
• Manages the business and people aspects of change to drive performance

Project and Program Management

• Defines scope and deliverables in terms of time, cost, quality and business benefit  
• Schedules activity and identifies resource needs, dependencies and synergies
• Evaluates progress, mitigates risks and addresses issues

Financial Responsibility

• Contribute to the forecasting and prudent utilisation of the annual Law Enforcement Liaison Office Opex

Qualifications

• Bachelor’s degree in business, IT, Law, Engineering or any other related field.
• Minimum 1year experience in law enforcement liaison, legal support, litigation support, courtroom testimony, security investigations, or evidence management.
• Experience working in a telecommunications environment, regulatory compliance function, security operations centre, or investigations department is highly preferred.