Assistant Manager – Business Development at Development Bank of Kenya

Job Purpose

• The overall job purpose is to develop profitable Insurance portfolio through all the channels of distribution.
• The core mandate of the role is to act as the Product (or Product Portfolio) Champion, looking after the interests of the product within the business unit, distribution channels and in the marketplace.
• To manage and develop relationships with the Business Units and Branch Managers in order to grow Profitable Insurance Business.
• Oversee product development, customer acquisition as well as identifying and developing new business opportunities with a view of expanding the company’s market share.
• Drive Business growth within the company

Key Responsibilities

• Spearhead the business Development strategies with the Business Heads / Director of the Agency.
• Implement the Agency’s business performance against the set targets, reviewing the performance and discussing the same with Business Heads / Directors.
• Coordinate daily sales and ensure operations are upheld within the Agency’s approved procedures.
• Define and pursue achievement of monthly, quarterly and yearly sales targets and objectives.
• Development of the business strategy and ensure the delivery of effective integrated sales plans which support the delivery of the sales objectives.
• Developing and monitor execution of strategies for renewals to ensure business retention are optimized and the prescribed retention ratio is achieved.
• Design appropriate sales incentives to drive targeted sales remediation while ensuring retention of existing business.
• Develop and execute key growth sales strategies, tactics and action plans and expand customer base.
• Own the Product portfolio strategy to ensure quality of business through management of product mix.
• Manage the execution and implementation of the Company’s marketing plans, designs and activities to establish and maintain brand presence in the market.

Knowledge :

Academic :

• Bachelor’s Degree in a business-related field. Master’s degree is an added advantage.
• Professional qualification in Insurance (ACII, FLMI or AIIK) or equivalent.
• Certificate of Proficiency (COP)

Professional :

• 5+ years successful relevant experience, 2 of which must be in a management position (financial services sector preferred). Knowledge of the Insurance industry (desirable)

Personal Competencies :

• Results orientated with the ability to set KPIs and a proven track record of meeting or exceeding targets.
• Resilient, dynamic, energetic, and enthusiastic. Must be highly driven and enjoy working with people.
• Able to work with a wide range of internal and external stakeholders and to foster and maintain successful working relationships.
• Ability to communicate, present and influence all levels of the organization, including executive and C-level.
• A structured approach to dealing with complex and variable work environments in an independent manner.
• Ability to balance opposing business requirements.
• Ability to balance long term and short-term requirements independently
• Able to provide advice and cause/effect evaluation to support business decision making.
• Independent and logical thinker, yet an achiever and implementer.