Assistant Manager Business Development, Medical Business - First Assurance Kenya at Absa Bank Limited

Job Description

Channel & Relationship Management

• Proactively recruit and onboard credible brokers and agencies to broaden the distribution network.
• Build and manage high-impact relationships with key brokers, independent agents as the primary point of contact.
• Host regular networking functions and share monthly "hit ratios" to track and improve broker production trends.
• Lead branding and product launch initiatives within the broker channel to maximize market share.
• Monitor and manage sales pipelines & proposals to ensure timely execution and healthy business growth.
• Develop and execute revenue targets with a focus on broker channel of distribution.
• Monitor renewal and new business reports for maximizing production.

Market & Channel Intelligence

• Conduct market and competitive intelligence analysis to identify growth opportunities and continuously strengthen our value proposition to drive revenue expansion.
• Collate market ideas to lead the development of innovative medical products and digital platforms.

Customer Experience

• Lead high-quality client engagement across the broker channel.
• Address partner or customer issues in coordination with internal teams to maintain satisfaction and loyalty.

Reports & Compliance

• Ensure 100% adherence to regulatory and statutory requirements for intermediaries, premium collection, and marketing communications.
• Prepare and present regular reports on performance, including pipeline status, conversions, revenue contribution, marketing impact, and lessons learned.

Education And Experience Required

• Bachelor’s degree in insurance, finance or in related field.
• Relevant professional qualification in Insurance, - ACII, AIIK
• Computer literate in MS Office and other office applications
• Minimum 5 years’ experience in medical insurance sales, including a strong track record of building, managing, and expanding strategic broker partnerships.
• Additional qualifications in sales and marketing would be an added advantage.

Education

• Higher Diplomas: Business, Commerce and Management Studies (Required)