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I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking.
Department/ Division: Products/ Digital Lending
Job Grade: Assistant Manager
Reports to: Head of Digital Lending Products- Digital Bank
Direct Reportees: None
Job Purpose:
The job holder will be responsible for facilitating the Product development of digital financial services to increase functionality, usage & transaction migration across the Online, Mobile and new to the world banking channels. The job holder will also be responsible for customer focused solutions that streamline credit processes through use of technology solutions combined with continuous process improvement to enhance both the customer experience and financial results. The job holder will also ensure that the customers’ channel of choice facilitates the interaction with us digitally and provides the near instant gratification.
Job Responsibilities/ Accountabilities:
Essential Knowledge
Key Critical Competencies
Requirements:
Able to operate in a performance driven organization
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