Assistant Manager – Recoveries at CIC Insurance

PURPOSE:

To efficiently handle all third party recovery matters and ensure maximum recovery of claims is achieved.

PRIMARY RESPONSIBILITIES:

• Check and approve all prepared discharge vouchers within specified limits;
• Approve payments for all executed discharge vouchers for amounts within specified limits.
• Negotiate all recovery claims with third-party insurers/ liable parties and ensure prompt settlement of validated cases to save on cost.
• Follow up and ensure successful recoveries from all third-party insurance companies and other liable parties within a reasonable timeframe.
• Ensure timely settlement of all third party claims that fall under the Knock for Knock agreement.
• Ensure timely settlement of claims by third party insurance companies.
• Achieve the set monthly recovery targets.
• Co-ordinate timely filling of recovery matters not settled out of court in liaison with the Legal Claims Manager.
• Maintain an up-to-date records for both outstanding and recovered matters.
• Maintain an up-to date record for all recovery matters filed in court.
• Providing period reports on status of recoveries to the Senior Claims Manager.

GENERIC DUTIES

• Carry out performance appraisal, coaching and mentoring staff;
• Resource allocation, staffing and leave approval;
• Participate in planning and budgeting for the department and
• Participate in various meeting and committees.

PERSON SPECIFICATIONS

Academic Qualifications

• Bachelors’ degree in Insurance, Business Administration or Economics or in related field.

Professional Qualifications

• IIK/ CII Diploma required

Experience

• Minimum of three (3) years’ relevant experience

Skills and Attributes

• Excellent communication and presentation skills
• Problem solving skills
• Excellent interpersonal skills
• Good analytical skills
• Computer literate in MS Office and other office applications
• Understanding of the working environment /competitors
• Technical competence in insurance
• Basic knowledge of regulations by AKI and IRA