Assistant Manager UI/UX - Digital Financial Services at KCB Bank Kenya

KEY RESPONSIBILITIES: 

• Design intuitive and visually appealing user interfaces for our digital banking platforms based on customer insights.
• Create wireframes, prototypes, and high-fidelity mockups to effectively communicate design concepts.
• Conduct user research of new and existing products to understand customer behaviors, needs, and pain points.
• Ensure a seamless and consistent user experience across various digital channels (web, mobile, and other platforms).
• Work closely with cross-functional teams, including developers, product managers, and other stakeholders, to bring designs from concept to implementation.
• Collaborate with marketing and branding teams to ensure a cohesive and on-brand user experience.
• Plan and conduct usability testing sessions to gather valuable insights and feedback from users.
• Iterate on designs based on user testing results to continuously improve the user experience.

  The successful candidate should have the following:

• Bachelor’s degree preferably in UI/UX design/Human-Computer Interaction or Technology related degree
• At least four (4) years relevant work experience with specific experience in:
• UI/UX Designer with a strong portfolio showcasing successful projects.
• Use of design and prototyping with tools such as Figma and Adobe suite.
• Front-end development technologies (HTML, CSS, JavaScript)
• Experience in research methodologies.
• customer journey mapping and user experience testing.
• Project Management/Relationship Management.