Assistant System Administrator at Kenya Power Pension Fund (KPPF)

Job Summary

The Administrative assistant is responsible for delivering a friendly, efficient customerservice and creating a warm and welcoming atmosphere for all the guests visiting theFund, with the key aim of ensuring customer satisfaction.

Qualifications

• A diploma in customer service, business management or relevant field
• Proficient knowledge in IT.
• At least two (2) years’ experience in a similar position.
• Proven work experience as an administrative assistant, front office representation or similar role.

Responsibilities

• Coordinate front desk activities.
• Receive all clients and direct them to appropriate officers for further assistance.
• Ensure high standards of telephone service in order to achieve fast and efficient handling of internal and external calls.
• Ensure that clients are relaxed and comfortable while waiting to be assisted.
• To maintain the reception area at high standards of cleanliness and neatness.
• To receive, sort and distribute correspondence/mails.
• Operate switchboard and connect callers to the appropriate person(s).
• Monitor and report any malfunctioning of office equipment within duty station.
• Type correspondence and reports as directed by superior; sending out email as required from time to time.
• Manage of meeting room bookings and appointments.
• Make travel bookings.
• Perform other clerical duties such as filing, photocopying, scanning etc
• Perform any other duties as may be required by superiors from time to time.