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  • Posted: Jul 30, 2022
    Deadline: Aug 4, 2022
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  • Minet is a trusted pan-African advisor that meets the uncertainties of tomorrow by delivering risk and human capital solutions today. As the largest Aon Global Network Correspondent, Minet has access to a network of over 50,000 colleagues in 120 countries as well as proprietary data, research and analytics which enable us to manage and secure the risks of tomorrow and provide clients with an unrivalled advantage.
    Read more about this company

     

    Associate General Manager-Retention

    PURPOSE FOR THE JOB

    Manage Key Client Accounts and ensure customer delight by utilizing Minet’s expertise and resources.

    Duties and Responsibilities

    Operational Excellence

    • Develop processes and procedures to ensure satisfactory delivery of service to customers.
    • Ensure optimal use of digital tools where applicable.
    • Develop mechanisms of customer engagement and feedback.
    • Execute and implement management strategies for the department.
    • Provide professional advice to clients ensuring that they are fully aware of the ramifications of any relevant provisions of the
    • Insurance Act and/or Industry developments.
    • Attend client’s renewal meetings and place insurance covers in accordance with client’s requirements;
    • Regular review of underwriter performance through a practical scorecard.
    • Peruse and confirm that policy documents and endorsements issued by underwriters conform to the cover issued;
    • Ensure compliance with ISO and other company policies, especially quality control.
    • Prepare and negotiate quotation for Accounts on Tender;
    • Carry out insurance portfolio GAP analysis to identify organic growth opportunities.
    • Participate in market negotiations & risk placement.
    • Ensure timely premium settlement, receipting, and allocation of premiums for the accounts within your management.
    • Study, internalize and advise both the business and the clients on the trends in the economic sectors allocated to you.
    • Ensure SLA’s and annual service plans for your clients are in place and adhered to.
    • Train clients on products and emerging risks.

    Key Result Areas:

    • The accountability areas are as follows;
    • Quality service.
    • 100% Business Retention.
    • Business Growth by meeting renewals and
    • organic growth budget.
    • Debt Management.

    Knowledge and Skills Required:

    • The job holder must possess:
    • Bachelor’s degree in business.
    • Diploma in Insurance ACII/AIIK
    • Minimum of 8 Years’ Experience in General
    • Insurance (Non-Medical) Broking role.

    Managerial skills including:

    • Organizational and analytical skills
    • Interpersonal and communication skills
    • Persuasion skills.
    • Flexibility and adaptability skills

    Method of Application

    Interested candidates who meet the above qualifications to send their applications to [email protected] by 4th August 2022. Please indicate the job title as the subject. Only shortlisted candidates will be contacted

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