Banquet Manager at Accor

Job Description

• Lead, mentor and train the Banquets team.
• Ensure Food & Beverage relevant brand standards are maintained.
• Strategize on new products and service offerings.
• Create unforgettable experiences for our guests.
• Prepare daily assignment sheets for all banquet colleagues and conduct pre-function meetings.
• Confers with the host of the function on any last-minute arrangements, coordinate with kitchen in providing for extra or decreased number of covers when necessary, and accommodates guest needs efficiently to ensure satisfaction.

Qualifications

• Minimum 2 years of experience in a busy banquet/event operation Hotel
• Diploma in Food & Beverage or related field
• Service focused personality is essential and previous leadership experience required
• Proven ability to build and maintain good relationships with all stakeholders
• Communicate thoughts, actions and opportunities clearly with strong networking skills
• Ability to lead by example, believe in a strong team culture and set the scene for high performance
• Strong problem solving abilities.
• Ability to work well under pressure in a fast paced environment.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.