Battery Logistics Officer at Yusudi

What You Will Do

• Battery Movement & Coordination
• You will manage daily transfers of batteries between swap and charge stations, ensuring consistent availability.
• You will coordinate pickup and drop-off schedules with charging teams to maintain smooth operations.
• You will optimize routes to enhance delivery speed, safety, and cost-efficiency.
• Data Tracking & Reporting
• You will use dashboards and tracking tools to monitor battery levels, usage trends, and performance indicators.
• You will identify and resolve operational issues or bottlenecks promptly, ensuring service reliability.
• Station Support & Infrastructure Rollout
• You will assist in identifying potential new swap station sites and support setup and readiness activities.
• You will ensure each site meets operational, safety, and service standards before activation.
• You will work with technical teams to facilitate installation and initial deployment of batteries.
• Team Collaboration & Safety Compliance
• You will work closely with delivery and station attendants to uphold operational standards and teamwork.
• You will support training on battery handling, safety protocols, and customer interaction.
• You will enforce compliance with operational, environmental, and safety requirements.
• Customer Experience & Issue Resolution
• You will ensure riders have timely access to charged batteries across all active stations.
• You will document feedback, troubleshoot issues on-site, and escalate concerns to management as needed.

Requirements

• Must-Haves
• You have at least 2 years of experience in logistics, fleet coordination, or supply chain operations.
• You have strong organizational and communication skills, with the ability to coordinate multiple tasks effectively.
• You are comfortable using dashboards, spreadsheets, or logistics software for tracking and reporting.
• You are familiar with Nairobi’s road networks and transport systems and are open to fieldwork.
• You demonstrate initiative, reliability, and a results-oriented mindset.