Warehouse Lead at Gap Recruitment Services Limited

Job Purpose:

The Warehouse Head will be responsible for overseeing end-to-end warehouse operations, ensuring efficient inventory management, accurate order fulfillment, and seamless dispatch of both offline and online orders. The role focuses on optimizing storage, logistics, and distribution processes while maintaining high standards of accuracy, efficiency, and timely delivery.

Key Responsibilities:

Warehouse Operations Management:

• Oversee and manage all warehouse operations related to receiving, storing, and shipping of athleisure products.
• Ensure that all stock is stored properly to prevent damage, in accordance with company standards and industrys best practices.
• Supervise the loading and unloading of shipments, ensuring accuracy and timeliness.
• Manage the scheduling of inbound and outbound shipments, coordinating with the transportation and logistics teams.

Inventory Control and Management:

• Maintain accurate records of inventory, ensuring the timely stock updates, product rotations, and inventory reconciliation.
• Implement inventory control procedures to minimize loss and overstock, utilizing warehouse management systems (WMS) and tracking tools.
• Conduct regular cycle counts and ensure that physical inventory matches system records.
• Work with suppliers and vendors to resolve any inventory discrepancies.

Team Leadership & Development:

• Lead, train, and supervise warehouse staff, ensuring all employees are following company procedures and safety standards.
• Set performance goals for the warehouse team and provide feedback on performance.
• Foster a positive work environment by promoting teamwork, accountability, and effective communication.
• Manage shifts and ensure adequate staffing to handle peak periods and workload demands.

Safety and Compliance:

• Ensure the warehouse complies with all health and safety regulations, as well as company policies.
• Regularly conduct safety training and implement safety initiatives to minimize workplace accidents and injuries.
• Monitor the cleanliness and organization of the warehouse, ensuring a safe and hazard-free environment for all staff.

Process Improvement:

• Continuously evaluate and improve warehouse processes to enhance efficiency, reduce costs, and improve order accuracy.
• Implement best practices in warehouse layout and storage to optimize space and workflow.
• Identify and address areas for improvement in inventory handling and shipment processing.

Reporting & Documentation:

• Generate and analyze regular reports on inventory levels, shipping performance, and warehouse operations.
• Keep detailed records of all inbound and outbound shipments and any discrepancies.
• Provide regular updates to senior management on warehouse performance, key issues, and areas of concern.

Qualifications & Experience:

• Bachelors degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• Minimum 7+ years of experience in warehouse or logistics management, preferably in retail, FMCG, or distribution environments.
• Proven experience managing high-volume warehouses supporting both offline and online sales channels.
• Strong knowledge of inventory management systems and warehouse best practices.