Bid Manager at NTT Ltd

• The primary responsibility of Bid Office Specialists is to manage bids from the time that a sales opportunity is qualified in (assessed as a desirable deal for NTT to pursue) to the time that it is won or lost and handed over to the delivery team that will fulfil the project or contract with the client. The position is required to work on multiple small bids independently (single practices, single offerings) and/or medium bids (multiple practices, multiple offerings) in multiple assigned geographies. In some instances, this position is required to work on all bid types for a specific geography, e.g., a small country.

Working at NTT
Key Roles and Responsibilities:

• Apply a level of project management principles and expertise to the management of bids including the management of resources, timeframes, risk, quality and governance
• Manage all aspects and stages related to bids, including:
  • Initiation and planning
  • Kick-off
  • Solution Definition - contribute to the dialogue about solution, win themes and value proposition
  • Content Development - production and delivery of compliant, professionally produced proposals within customer defined timeframes
  • Response Consolidation - coordinate proposal input from a variety of stakeholders
  • Team Reviews -
  • Quality Control - ensure proposal documents follow standard formatting and quality standards
  • Management Review and Authorisation
  • Package and Deliver
  • Post-submission Administration
  • Bid Revisions
  • Bid Award
  • Win/Loss Review
  • Establish clear and effective plans for each bid and execute in accordance with these plans
  • Effectively manage bid resources to facilitate the development of appropriate deal strategies, solution and service architectures, commercial models and delivery/service management plans
  • Ensure that NTT’s risk exposure on all bids is understood, documented, communicated to all stakeholders and appropriately addressed/ mitigated
  • Keep an auditable trail of all bid artefacts and records on recognised company systems
  • Ensure that each bid is subject to the requisite team and management reviews prior to client submission, complying with NTT’s corporate governance
  • Communicate accurately and timeously with all stakeholders and take responsibility for communications being received and understood
  • Manage performance issues and escalations in the interests of ensuring bid progress and the development of a compelling offer
  • Facilitate the sourcing of general bid collateral from authorised owners in the business
  • Facilitate the compilation and delivery of all client-facing bid deliverables in accordance with client instructions and requirements as well as NTT standards
  • Analyse and deconstructing bid requirements
  • Strategise how to win on every bod proposal
  • Develop a set of standard templates for less complex bids
  • Manage bid notification platforms and alerts, ensuring the company never misses and opportunity
  • Review all customer requirements to ensure that they are met in the proposal and collaborate with a wide variety of involved parties to include all necessary information within the proposals
  • Track tender / RFP process and exact record keeping of strategic dates and information to be provided / presented
  • Tailor the tender response document according to the chosen strategy, ensuring key messages are included
  • Create innovative and striking presentations/materials that will be prominent in a competitive environment, whilst adhering to the NTT’s standards

Knowledge, Skills and Attributes:

• Business and financial acumen
• Good understanding NTT’s business model and key functions and offerings
• Attention to detail and high quality of work
• Ability to utilise key systems and tools related to bids
• Specialist knowledge of all elements that contribute to bids including geographic scope (number of sites, location of sites), solution scope (number of technologies, lines of business), service scope (number of services, SLAs) and commercial complexity (contractual terms and conditions, pricing models, subcontractors)
• Ability to build and maintain strong working relationships with key stakeholders at all levels of the organisation and across all functions
• Specialist knowledge about the industry including competitors and market trends
• Analytical and research skills
• Verbal and written communication skills
• Negotiations and problem-solving skills
• Ability to be persuasive and apply influencing techniques
• Effective reporting and presentation skills
• High level of drive and ability to work under pressure
• Good understanding of global commerce and business capabilities and policies for global deals
• Ability to build and maintain cross-functional relationships with a variety of stakeholders
• Maintains extensive knowledge of product and service offerings, including new offerings
• Specialist knowledge of project management principles
• Ability to work in an everchanging environment
• Ability to manage concurrent projects and tasks while meeting competing deadlines
• Mastery in Microsoft Word (tables, formatting, fonts, graphics, etc.)
• Advanced in Microsoft PowerPoint (tables, formatting, fonts, graphics, etc.)

Academic Qualifications and Certifications:

• Bachelor’s degree or equivalent in Business, Commercial, Business Development, Finance or equivalent
• Agile Framework (Scrum), APMP (Association for Proposal Management), Project Management, Administration

Required Experience:

• Seasoned experience managing, coordinating and implementing the bid process successfully
• Seasoned relevant experience in similar role within a related environment
• Seasoned experience as a consultant or practitioner
• Seasoned experience of working in a commercial role involving a significant amount of client interaction
• Seasoned experience researching and collaborating with subject matter experts to write and edit compelling proposals that are customised to the needs of the client

Skills Summary

• Bidding Process, Bid Preparation, Data Governance, Developing Proposals, Project Management, Stakeholder Engagemen