CDL was founded in early 2003 by its current Managing Director Lucy Mmari.Within her 14 year tenure in a well established logistics company, She honed her skill in human resources management and thereafter started CDL.
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Raise the company’s profile and enhance its visibility by positioning it strategically in the region.
Develop an effective Sales strategy and creating a sustainable and comprehensive sales plan.
Develop effective Marketing strategy and creating a sustainable and comprehensive marketing plan.
Gather market intelligence for the region, advising the Head of Marketing on business opportunities and areas of improvement.
Develop an effective client management plan, including an up-to-date client portfolio and subsequently, client-retention initiatives, while minimizing attrition.
In liaison with the marketing team, participate in product development, advising on what works in the respective area of operation.
Preparation of branch-related statistics and sales reports as required.
Analyze branch-related data and ensure all relevant issues relating to branch operations are identified and communicated to relevant stakeholders.
Manage branch budget and minimize costs and expenses.
Supervise and evaluate the performance of direct report, including customer service representatives
Adherence to the Service Charter.
Requirements
Required Skills and Experience
Degree in business-related course from a recognized university
Diploma in Insurance or related insurance course is desirable
At least 5 years’ relevant experience in the insurance sector, 2 of which should be in branch management
Demonstrable experience in sales and marketing of insurance products
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