Branch Manager at Big Square Kenya

Minimum Requirements:

• Diploma in a hospitality-related course.
• Experience with Restaurant ERP Systems (POS/GAAP).
• A good understanding of administration work.
• Food production-related course qualification will be a plus.
• Computer literate (Ms. Word/Excel)

Responsibilities:

• Coordinate entire restaurant (BOH & FOH) for customer satisfaction.
• Drive sales & profitability by upholding controls and procedures.
• Enforce product quality through spot checks and supervision.
• Responsible for occupational Health & Safety Act, fire regulations and other legal requirements.
• Assist in staff training for operating standards & positive work environment.
• Constantly monitor service speed and guest satisfaction during service times.