Branch Manager-Microfinance at Brites Management

DUTIES AND RESPONSIBILITIES

• The Branch manager must clearly understand the goals of the business and develop a clear vision of exactly how efficiently to run a Branch. This involves the practical implementation of these goals to ultimately produce quality services, speedily, dependably, and cost-effectively.
• He will develop Branch strategies and ensure they are in line with Business goals and objectives
• Continually monitoring and improving the overall performance of the company’s operation.
• Reducing production costs and increasing efficiency
• Direct all operational aspects including distribution operations, customer service, human resources, administration and sales
• Assess local market conditions and identify current and prospective sales opportunities
• Develop forecasts, financial objectives and business plans
• Meet goals and metrics
• Manage budget and allocate funds appropriately
• Bring out the best of branch’s personnel by providing training, coaching, development and motivation
• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
• Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs
• Address customer and employee satisfaction issues promptly
• Adhere to high ethical standards, and comply with all regulations/applicable laws
• Network to improve the presence and reputation of the branch and company
• Stay abreast of competing markets and provide reports on market movement and penetration

Person Specification

• Bachelor’s Degree in a Business field
• Experience:  at least 3yrs of experience as  Branch Manager in a Microfinance
• Outlook: Absolute professional with long term career focus. High ethical standards of integrity & dependability
• Sufficient knowledge of modern management techniques and best practices
• Ability to meet sales targets and production goals
• Familiarity with industry’s rules and regulations
• Excellent organizational skills
• Results driven and customer focused
• Leadership and human resources management skills