Branch Manager- Nairobi at Emerge Egress Consulting

Role Objective

Our client, a supermarket, is looking to hire a competent Branch Manager who will report directly to the General Manager. The role involves overseeing all retail operations and activities within the store. It requires a highly agile individual with strong leadership skills and the ability to adapt quickly to changing market conditions
Core Duties and Responsibilities

• Oversee all retail operations to ensure smooth and efficient store performance. 
• Develop and execute strategies aimed at achieving the retail chain’s targets. 
• Manage stock turnover while ensuring adherence to FIFO principles and addressing low stock levels. 
• Identify slow-moving and obsolete stock, and take appropriate action. 
• Handle procurement processes, ensuring high-quality goods are sourced transparently and ethically. 
• Supervise the retail team by addressing staff concerns, managing leave, and providing guidance and support. 
• Ensure the safety and security of the store, staff, and merchandise. 
• Participate in periodic stock-taking exercises (monthly, quarterly, and annually) and address any variances. 
• Maintain accurate, up-to-date, and comprehensive records of store operations. 
• Analyze category and brand performance on a weekly and monthly basis. 
• Monitor industry trends, emerging technologies, and best practices in marketing and advertising. 
• Manage vendors, budgets, and resources to ensure efficiency in operations. 
• Drive brand visibility and awareness initiatives to support store objectives. 
• Prepare and oversee monthly, quarterly, and annual store budgets. 
• Study consumer behavior and understand customer preferences to improve service delivery. 
• Receive and organize goods according to the recommended store layout while updating all stock movements in the system. 
• Ensure full compliance with regulations, licenses, and operational standards at all times.

Job Specifications and Qualifications

• Degree in Business Administration or a related field. 
• Minimum of 3 years’ experience in retail management. 
• Proven experience in procurement processes with a strong focus on ethics and transparency. 
• Familiarity with the SAGE system or similar software will be an added advantage. 

Key Competencies

• Knowledge of effective merchandise display standards 
• Strong analytical and numerical skills 
• Excellent leadership and team management abilities 
• Good report writing skills 
• Strong communication skills 
• Agility and adaptability in a fast-paced environment 
• Results-oriented mindset 
• High level of integrity