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  • Posted: May 13, 2022
    Deadline: May 27, 2022
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    Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financial products and services in Insurance, Asset management, Ban...
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    Partnerships & Digital(P&D) /Emerging Consumer (EMC) ICT Business Partner

    Job Purpose

    The role holder would Champion Britam’s digital transformation within the Segment.

    Key Responsibilities

    • To be the strategic adviser to the Segments leadership on how to leverage on IT as a strategic enabler of business
    • Translate PD/EMC business requirements into technical requirements that the development team can be assigned
    • Lead in the quality assurance of IT initiatives delivered
    • Lead delivery of IT components of all IT strategic initiatives within the Segment
    • Collaborate with the rest of the Segments to drive strategic change.
    • He/she is a change driver who influences colleagues to adopt to new technologies and ways of working
    • Liaise with IT applications value delivery, IT infrastructure value delivery and IT PMO teams to deliver system and process enhancements but is not responsible for day to day system administration, support and maintenance tasks. Their KPIs do not include system availability or issue resolution SLAs
    • Gain intimate knowledge of the BU strategic and operational imperatives, Britam’s corporate strategy and its resultant IT strategy. The BU IT manager marries delivery of the BU IT initiatives and Corporate IT initiatives ensuring the BU and Britam Group succeed by building an IT ecosystem in line with the corporate vision of “diversified financial services group”
    • Provide a single point of contact for Segment on all matters IT. They engage with the rest of the IT function to provide the Segment leader with consolidated view of the status of IT operations, projects and security within the Segment
    • Advice the Segment on IT risk management processes and procedures and IT capabilities required to manage segments operational risks
    • Advice and support the segment Manco to prioritise Segment IT initiatives for the year and ensure these are captured in the Group IT plan and budget.
    • Ensure the Segment IT initiatives comply to the Britam Enterprise Architecture

    Key Performance Measures

    • As described in your Personal Scorecard

    Knowledge, Experience And Qualifications Required

    • Bachelors in Computer Science/ Technology
    • Masters in Computer Science/Technology Management is an added advantage
    • 7-10 years’ experience in IT Services and System Development, 3-4 years of which should be in a management position
    • TOGAF Certified Enterprise Architect will be an added advantage
    • Basic programming experience on SQL,Java, RPA and python
    • Demonstrate understanding of the Insurance processes from origination to fulfilment and the underlying system components.
    • Conversant with Insuretech processes (including AI and data analytics)
    • Certified Project Management Professional (PMP)
    • ITIL Professional
    • 5 years’ experience in covering product development and at least three of which should be in business and innovation

    Change Leaders In Britam Need To

    • Strategically lead a function to service customers from a sustainable and growing customer base whilst increasing profit;
    • Continuously configure and adapt the functional area to most effectively suite the future view of the business;
    • Introduce new concepts so that they are adopted appropriately at the right time (manage the rate of change);
    • Be in touch with the changing industry, customer needs and international best practice;
    • Improve the efficiency of the function by appropriately challenging managers about operational and tactical issues;
    • Ensure the function has the most appropriate people capability through effective inspirational leadership, people development, and optimized succession planning;
    • Ensure clarity of expectations for individuals in the function and other stakeholders across the group;
    • Facilitate functional integration;
    • Ensure the development and establishment of appropriate behaviour and values (culture) within the function that aligns with the strategic direction and values of the business;
    • Coordinate between functions and divisions to ensure optimization of the value chain and resources;
    • Ensure alignment of strategy, objectives and deliverables within the function;
    • Develop innovative partnerships and distribution channels to increase Britam’s market penetration;
    • Ensure a seamless experience for clients;
    • Appropriately allocate funds and capital to maximize shareholder value;
    • Adequately manage operational risk;
    • Increase operational efficiency;
    • Provide access to accurate and consistent information and services across all channels;
    • Improve quality and speed of decision making across the business.

    Technical/ Functional competencies

    • Demonstrate a strong understanding of and high regard for emerging mobile, web technologies and Systems Development GI Cycle (SDLC) as well as project management processes and execution
    • Have expert knowledge of Mobile infrastructure, internet technologies, ecommerce and e-payment technologies
    • A sound understanding of portfolio, programme and project management and a track record of delivering and enabling large-scale complex change programmes
    • Exceptional inter-personal skills
    • Leadership skills
    • Ability to set and manage priorities judiciously.
    • Excellent organisational and analytical skills

    Method of Application

    Interested and qualified? Go to Britam on britam.taleo.net to apply

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