Business Analyst at Bollard Consulting Limited

Responsibilities

• Engage business stakeholders to understand business requirements, create and validate use cases, user stories and wireframes.
• Participate in business initiatives to provide insights on opportunities for automation and enhanced data use.
• Prepare project plans to support analytics and automation projects.
• Manage business intelligence projects using agile to deliver value to stakeholders.
• Create, maintain, and use low code data tools to respond to business ad-hoc data requests.
• Assess, respond, and log cases assigned to them by the data Helpdesk from time to time.
• Design and refine reports and dashboards to solve business use cases.
• Develop data collection tools using PowerApps, SharePoint and other development platforms standardize ingestion of data in support of data led business solution.
• Work with Developers to create and maintain complex analytics solutions by providing clear business requirements and rallying stakeholders to test and approve results.
• Develop and maintain documentation/manuals on reports, dashboards, and portals.
• Carry out regular user training to enable users extract insights from data solutions.
• Train business power users on basic data visualization and data literacy skills for no code solutions.
• Develop training solutions for end users and junior analysts on use of BI tools and solutions.

Qualifications

• Bachelor’s degree in IT, technology, data science, business analytics
• At least 4 years prior experience as a Business Analyst in financial services or Fintech
• Technology project management certification
• Strong understanding of the Financial Services industry (e.g banking, mobile money, retail financial services, Fintech).
• Strong experience in working within a large complex organization with multiple stakeholders.
• Experience of software development lifecycle is essential, in agile and waterfall methodologies.
• Ability to identify and solve complex problems using analytical thinking and creativity.
• Ability to maintain accuracy and thoroughness in all tasks, from data collection to analysis and reporting.
• Ability to work proactively within a demanding environment, being a key contributor to a fast-moving product development process.
• Ability to communicate and influence with tact and diplomacy.
• Ability to manage multiple projects and deadlines, prioritize tasks effectively, and deliver high-quality work on time.