Habitat for Humanity International, generally referred to as Habitat for Humanity or simply Habitat, is an international, non-governmental, and nonprofit organization, which was founded in 1976.
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The Business Analyst (BA) II serves as a key liaison between business stakeholders and IT teams, bridging the gap between business needs and technology solutions, supporting technology-driven business transformation. This role will analyze business processes, gather requirements, and collaborate with cross-functional teams to ensure the successful implementation and optimization of systems that support our global operations. A keen attention to detail, analytical mindset, and strong communication skills are essential.
Essential Duties:
Work closely with customers to understand business processes, identify pain points, and define requirements for system improvements, ensuring alignment with organizational goals.
Elicit, analyze, and document functional and technical requirements for system enhancements and implementations, ensuring clarity and feasibility.
Analyze and evaluate existing and proposed systems, devising or modifying processes to solve business problems and improve efficiency.
Work with cross-functional teams to design and implement technology solutions that align with enterprise architecture and platform standards.
Develop and execute test cases, coordinate user acceptance testing (UAT), and ensure system functionality meets business needs.
Provide training and support to customers, ensuring smooth adoption of new systems and processes.
Ensure business processes and system configurations comply with data security policies, regulatory requirements, and industry best practices.
Support cross-functional projects and initiatives, contributing to the overall success of the organization’s IT strategy.
Perform ad-hoc analysis and support special projects as needed to address emerging business needs.
Minimum Requirements:
Education:
Bachelor’s Degree (or equivalent experience) – in Business Administration, Information Technology, Computer Science, or a related field.
Master’s Degree (Optional, but a plus) – A Master’s in Business Administration (MBA), Information Systems, or similar fields. Years of Related Experience:
4+ years of associated work experience, preferably within a nonprofit or global organization
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