Business Analyst at Interswitch

Act as the essential bond between our information technology and business development teams. Support and warrant the successful fulfilment of the analytical, building, testing, and deployment tasks of our software products and their features. Review, analyse and evaluate business systems and user needs. Document requirements, define scope and objectives and formulate systems to parallel overall business strategies.

Responsibilities

• Track and report data
• Build cross-functional partnerships, internally and externally
• Manage budgets
• Maintain a competitive market knowledge
• Analysing the structure of the business and its goals
• Specifies and validating the business requirements of stakeholders.
• Identifying potential problems within a business by using data modelling techniques
• Developing and utilizing standard templates for specifications 
• Communicating with senior experts within the organization to learn about their aims.
• Collaborating with project management to determine project scope and objectives.
• Formulating various methods to upgrade the business, based on the previously conducted research.
• Communicating with internal and external stakeholders and explaining the advantages of new technologies or newly developed strategies
• Monitoring the implementation of new technologies and systems
• Conducting the interviews to collect customer requirements.
• Prioritizing gathered requirements
• Arrange daily stand-up meetings, participate in decision-making processes, ensure quick inspection and proper use of adaptation process.
• Managing and tracking the status of requirements during the whole product lifecycle
• Organizing workshops and training sessions 
• Providing support to junior team members
• Perform daily, weekly, and monthly reviews and analyses of current processes using operational metrics and reports.
• Prepare technical reports by collecting, analysing, and summarizing information and trends.
• Create informative, actionable, and repeatable reporting that highlights relevant business trends and opportunities for improvement.
• Other Product management tasks as assigne

Qualifications

• Bachelor's degree or equivalent experience / Information Technology inclined degree
• Fluency in Microsoft Office suite (Outlook, Advance Excel, Word, PowerPoint, etc.)
• Strong written, verbal and collaboration skills

Experience

• 3-5 years’ experience in a similar function.
• Experience in product management is an added advantage