Palladium develops and delivers solutions that create positive impact for communities, businesses, societies and economies. We transform lives and create enduring value by working with governments, corporations and non-profit organisations.
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Lead the elicitation, analysis, and documentation of business and technical requirements from diverse stakeholders including MOH, DHA, USG partners, and health facility users.
Translate user needs into clear, actionable requirements for development teams, including process flows, variable maps, wireframes, and mock screens.
Facilitate stakeholder engagement sessions and coordinate the requirements sign-off process to ensure consensus and commitment.
Collaborate with capacity building, technical support, and stakeholder engagement teams to continuously gather and refine requirements based on field feedback and system usage.
Work closely with quality assurance teams to validate that system enhancements meet documented requirements and user expectations.
Participate in product design and enhancement meetings to ensure alignment with user needs and national
health priorities.
Support interoperability efforts between TaifaCare, HIV Data Warehouse, and other digital health platforms.
Maintain comprehensive documentation of requirements, decisions, and system changes.
Perform other duties as assigned to support the Kenya HMIS Project.
Required Qualifications:
Bachelor’s degree in Information Technology, Computer Science, Health Informatics, or a related field.
Minimum of 3 years’ experience as a Business Analyst or in a similar role within digital health or software development.
Proven experience in requirements elicitation, validation, and prioritization using industry-standard techniques.
Strong understanding of healthcare systems, health information exchange, and digital health platforms.
Experience with mHealth and eHealth applications is highly desirable.
Excellent stakeholder engagement and communication skills.
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