Business Development Assistant at Unity Homes

Assist sales and marketing department in generating and qualifying new leads and moving them across the sales pipeline, until they are ready for a site visit. Should be equipped with well – researched information about target prospects, our company and all projects, build a solid understanding of the industry and sales process to spark meaningful conversations.

Responsibilities

1. Lead Management
2. Generate new site visits through cold calling, email marketing, e.t.c.
3. Identify best practices to refine the company’s lead generation playbook.
4. Classify hot, warm, and cold leads based on their need, budget, and decision-making capabilities.
5. Accordingly, take the necessary steps to convince the hot leads to come for a site visit and nurture warm and cold leads.
6. Organize and keep the lead status updated in the CRM software.
7.  Maintain accurate records of all sales activities and prepare regular forecasts to enable effective forward planning.
8. Sales Management
9. Understand how the sales process works and manage the sales pipeline .
10. Participate in webinars, in-person events, conferences and network with peers and target audience to identify sales opportunities.
11. Collaborate with other personnel in the sales and marketing departments to ensure the company’s goals and targets are met.
12. Report to the Head of Sales on daily, weekly, monthly and quarterly results
13. Research
14. Understand the pain points faced by the prospects during communication. Identify if they’re looking for specific features. 
15. Check for competitor products mentioned / used by clients and prospects during communication and the intent behind using them.
16. Developing sales strategies to draw in potential buyers or to solicit new potential customers with other members of the sales team.
17. Customer Care
18.  Responsible for the client’s magical handover process. 
19. Overseeing customer service process during handover.
20. Interact with customers on a variety of channels and ensure that all valid concerns are being dealt with immediately.
21. Planning and training the standardisation of service delivery.
22. Come up with new ideas and innovations on the handover process.
23. Excellent product knowledge.

Skills

1. A bachelor’s degree in Sales, Marketing, Business or related field.
2. 5 years work experience in a sales position
3. Successful completion of coursework in sales techniques, marketing and communication may be advantageous.
4. Strong communication, interpersonal, teamwork and customer service skills.
5. Good time management and analytical skills.
6. Good telephone etiquette and computer literacy skills.
7. Eloquence in communication.