Business Development Associate at Actserv

We are seeking a highly driven Business Development Associate to join our team. This role will focus on identifying and pursuing business opportunities for the company, with a particular emphasis on tech product and service sales. The ideal candidate should have a solid background in tech sales, a deep understanding of business development principles, and a passion for delivering exceptional client solutions.

Reporting to: Senior Manager, Business Development

Key Duties and Responsibilities:

Sales & Business Development

• Identify, pursue, and convert new business opportunities within the tech and consulting space.
• Execute agreed-upon sales strategies to meet or exceed revenue targets.
• Develop and deliver persuasive sales pitches, presentations, and proposals for tech products and consulting services tailored to client needs.
• Actively support preparation and submission of tenders, RFPs, and business proposals across sectors.
• Attend and contribute to client meetings alongside senior team members, providing tech-specific insights and recommendations.

Client Relationship Management

• Build and maintain strong relationships with new and existing clients, ensuring high levels of client satisfaction.
• Act as a key point of contact for assigned clients, ensuring queries are resolved efficiently and solutions delivered effectively.
• Conduct client presentations and demos, with a focus on communicating the value proposition of tech-based solutions.
• Support client onboarding and after-sale follow-ups to enhance retention and upselling opportunities.

Market Intelligence

• Conduct market research and competitor analysis with a focus on the tech sector to inform sales and tendering strategies.
• Keep abreast of industry trends, regulatory shifts, and emerging technologies to identify new opportunities.
• Provide input on market entry, growth, and positioning of technology solutions.

Marketing & Branding

• Collaborate with the marketing team to design and implement targeted campaigns for tech and consulting services.
• Represent the company at industry events, networking forums, trade shows, and webinars to generate leads and increase brand visibility.
• Contribute to the development of marketing collateral, blogs, and thought leadership content as required.

Internal Collaboration & Project Support

• Work closely with project teams and internal stakeholders to ensure alignment between client needs and service delivery.
• Participate in cross-functional initiatives and support the organization’s broader strategic goals
• Performing other related roles, as necessary and in line with business requirements, as assigned from time to time.

Knowledge, experience and qualifications required:

• Bachelor’s degree in Business, Technology, Marketing, or a related field.
• Proven experience (2+ years) in business development or sales, with a strong preference for candidates with tech sales experience.
• Demonstrated ability to sell B2B solutions, particularly within the tech or consulting sector.
• Excellent communication, presentation, and negotiation skills.
• Strong organizational and project management skills.
• Proficiency in CRM systems, MS Office, and digital sales tools.
• Passion for technology, innovation, and delivering client-focused solutions.
• Commitment to professional values and integrity.
• Self motivated individual who displays adaptability, willingness to learn, attention to detail, initiative, self drive and ownership of work.