Business Development Interns at Amref Kenya

MAIN PURPOSE OF JOB

We are looking for committed, deadline-driven Business Development Interns to join our excellent team. The intern will assist in various stages of the sales funnel, including sales, creating awareness of new offerings, generating leads, and retaining customers.

KEY RESPONSIBILITIES

In liaison with supervisor, the intern key responsibilities will include;

Sales Pipeline

• Identifying and developing a sales pipeline and aggressively marketing for new customers from the identified target sectors
• Generating revenue and profit including new business development for the company
• Identifying and acting on cross-selling opportunities
• Give competitive quotations to intermediaries and following up on the same to close sales
• Learning different aspects of the sales cycle and different techniques used for indoor sales
• Setting and achieving targeted goals and objectives for business development and sales
• Facilitating and ensuring timely collections of payments as per the company’s credit policy

Reporting;

• Preparing daily, weekly and monthly reports to assist in measuring market share, renewal trends and demand with your supervisor
• Timely preparing of the status reports on client meetings and sales strategies

Communication;

• Learning about AMREF Flying Doctors products, services, industries and operations
• Ensuring all the intermediaries are kept up to date with relevant AMREF Flying Doctors product information
• Providing a channel of communication between AMREF Flying Doctors, Intermediaries and suppliers
• Effectively communicating and listening to customers’ needs
• Professionally answering calls and finding a solution for the customer

Activation and Promotion;

• Attending related industry events to push for brand awareness and acquire new contacts for sales lead
• Promoting AMREF Flying Doctors products and services to customers and negotiating contracts with the aim of maximizing profits

CRM Database;

• Updating client information in customer relationship management (CRM) system in use.
• Keeping records of customer interactions and transactions and ensuring the same has been logged to the CRM
• Organizing client contact lists, schedule, performing and updating contacts made in CRM.

Customer Service;

• Making regular visits in order to maintain relationships with the intermediaries, prospective and current clients
• Offering excellent customer service to customers before and after sale

Sales Team Support;

• Providing administrative support to the sales department i.e. assisting with filling, ensuring there is stationeries etc. as per the departments needs
• Attending to any other work related duties assigned

REQUIRED QUALIFICATIONS

Minimum Education

• Bachelor’s degree in Marketing, Public Relations, Communication, Business administration or any other related course from a recognized Institution
• Proficiency in computer studies (word, excel, power point, CRM system, outlook, internet
• Good understanding of customer communication platforms.

Skills and competencies

• Good communication, articulate with good presentation
• Excellent interpersonal skills
• Team player
• Ability to work in a fast-paced environment
• Time management skills
• Self-motivated and confident